Key Challenges
Encouraging Employee Participation
Engaging employees, especially in production, to participate in the survey presented a significant challenge.
Transitioning to Digital Surveys
Moving from traditional paper surveys to digital platforms required clear communication and user-friendly guidance to ensure smooth adoption across the workforce.
Data Analysis
The need for an interactive tool that could easily analyse and visualize different segments of data across the organization was essential for quicker decision-making.
Solutions
Communication Plan
A structured, timely communication plan was developed to ensure employees understood the purpose and importance of the survey.
QR Code Posters
QR codes were placed on posters, making it easy for employees to access the survey digitally and participate with minimal effort.
Step-by-Step Instructions
Clear, concise instructions were provided to support employees in completing the digital survey, particularly for those less familiar with technology.
Survey Completion Assistance
On-site support was available to assist employees who needed help with the digital survey.
Interactive Power BI Report
An interactive Power BI report was created to visualize and analyse the survey results in real-time, allowing for deeper insights and more dynamic reporting across different segments of the organization.
Results
KRONUS achieved an outstanding 81% response rate marking a 10 percentage point improvement compared to previously carried out surveys, and 7 percentage points higher than the average response rate based on ERDA’s experience.
The transition to digital surveys boosted participation and reduced time spent on data collection and analysis, while also minimizing the number of incomplete paper surveys that hindered data entry and impacted the response rate.
Power BI played a crucial role in simplifying data analysis, reducing report generation time by half
and minimizing the number of people involved. The streamlined process enabled KRONUS to analyse data more efficiently across different departments, demographic roles, and other key segments. This flexibility allowed for deeper insights and faster delivery of results, providing timely, actionable information to support informed decision-making.
